The one we all use is, of course,

http://www.skype.com

It’s essentially free, good quality, easy to grasp. You can put money on account then call into the local grid. And they continue to innovate. You can pay a premium fee ($15 per month?) for conference-calling over the Internet (up to 10 or 15 people).

But there are other solutions. We have recommended, in the past

http://www.oovoo.com (Think Skype with a bit of an attitude)

Haven’t heard much from them lately. There are other such companies, like Vsee, highly recommended by MAF because of its strong injury-list.

http://www.Vsee.com