A reader just learned about https://www.zeffy.com/ that offers free donation processing and donor management services (no card transaction fees!) for non-profits. Has anyone else used this service? What was your experience? Do you know any other similar services that you’d recommend for donation processing and donor management? Please help out a fellow Brigada reader!
8) Inquiry: Experience with Zeffy.com as a Donation Management Service
I asked Grok, which is currently the. world’s smartest artificial intelligence, “Tell me about zeffy donor management service. What organizations use Zeffy?” Here is the response: https://grok.com/share/c2hhcmQtMw_716768db-7076-4ba2-ab95-d238aa247ece
I have served as the Executive Director of two Canadian charities where we have used Zeffy for years. The platform has worked well and they are continually trying to improve the scope of services that can be supported. As a donation platform it is easy to install and the user experience seems good. One thing that should be clarified is that the donor is expected to make a donation to Zeffy to allow 100% of their donation to be directed to the charity. This is in contrast to many donation platforms. It has been more common, I think, to have a donation of $100 reduced by a fixed service fee, so the organization only gets $90ish dollars.